PRIVACY POLICY

Service provider: Ludwig Palm Verwaltung GmbH Am Steinacher Kreuz 28 D-90427 Nuremberg  

Office: 
Phone: +49(0)911/93 64 66-0 
E-mail: info@ludwig-palm.de  


Trade Register: HRA 8087 Register Court: Nuremberg District Court [Amtsgericht Nürnberg]  

Managing Directors:
Thomas Zimmermann und Richard Jeschke


Disclaimer:
This website was created with the greatest possible care. Nevertheless, Ludwig Palm Verwaltung GmbH cannot guarantee the correctness and accuracy of the information contained. Ludwig Palm Verwaltung GmbH excludes all liability for damages arising directly or indirectly from the use of this website, unless this information is based on intent or gross negligence.

External links and references:  
This page only serves the purpose of linking; no services are offered. Despite careful text control, we do not assume any liability for the content of external links. The operators of the linked websites and pages are solely responsible for the content.  


Privacy Policy  


·         Which information is collected by Ludwig Palm Verwaltung GmbH during your visit on our homepage

 ·         To which purposes this information is processed   

 ·         On which legal basis the personal data is processed   

 ·         To which recipients the personal data is transmitted   

 ·         To which recipients the personal data is transmitted   

 ·         Whether you are obliged to provide us with personal data 


In addition, we would like to inform you 

-   To which rights you are entitled with regard to the data processing conducted

-   Who has to be considered as responsible person within the meaning of data protection law and, if applicable, our data protection officer's contact details 

 
1. What information does Ludwig Palm Verwaltung GmbH collect during your visit to this website?  

(1)   When you visit our website for information purposes (i.e. not by registering or contacting us), the following information is automatically transmitted from your browser to our server:  

-   Your computer's IP address 
-   Information on your browser 
-   Name of the website from which you are visiting us 
-   Name of the website (URL) or the accessed file 
-   Date and time of your visit 
-   Amounts of data transmitted 
-   Status information, such as error messages 

(2)   If you contact us via a contact form on our website or by email, we receive the following information:  

-   Your E-mail address and other information you transmit to us in your e-mail or respectively via fields of a contact form 

-   Date and time of your contact 

2.  To what extent and for what purposes does Ludwig Palm Verwaltung GmbH & processes the above data 

(1) When you visit the website, we use the IP address and the other data automatically transmitted by your browser to our server under point 1 (1) in order to  

a) provide you with the requested content. In doing so, we only store the complete IP address as long as this is technically necessary to display the requested page to you.  

b) transmit your IP address to a service provider who compares your public IP address with non-personal company information. This company information is stored by us. In this processing step, your IP address is not stored by our service provider or by us.  

c) protect us from attacks and to ensure the proper operation of our website. In doing so, we store the said data temporarily and access-protected for a maximum of 180 days. Excluded from the deletion after a maximum of 180 days is data on accesses which are necessary for the further pursuit of attacks and malfunctions.  

Ludwig Palm Verwaltung GmbH will only attempt to find out which person is behind an IP address in cases of illegal attacks.  

(2) We store your computer's IP address after we have shortened it by the last octet - i.e. in anonymised form - in order to analyse the usage behaviour of visitors to our website and thus improve our website. The aforementioned shortening of the IP address for this purpose takes place immediately after collection. We therefore do not collect any personal information about your usage behaviour on our website.  

(3) If you contact us via a contact form on our website or by e-mail, we use the personal data mentioned under point 1 (2) to answer your enquiry and to respond to it as far as possible. This personal data will be stored for as long as is necessary to answer and respond to your enquiry. 

3. Are you obliged to provide us with this data? Can you object to its use?  

When you visit our website, the information mentioned in point 1 (1) is automatically transmitted from your browser to our server. The transmission of this information is voluntary. Without the provision of this personal data, we cannot show you the requested page.  

You are not obliged to allow us to use your already anonymised data for web analysis. You are also not obliged to allow us to match your IP address with your company data.  

If you wish to contact us and send us an e-mail or use our contact form for this purpose, the transmission of the information according to section 1 (2) is voluntary. If a contact form contains mandatory fields, these are marked. Without the provision of the personal data required in the individual case, we may not be able to answer your enquiry in the best possible way.  

4 What is the legal basis for processing your personal data?  

The legal basis for the processing of your personal data as described under point 2 is Article 6 section 1, sentence 1, letter (f) of the General Data Protection Regulation. The legitimate interest of Ludwig Palm Verwaltung GmbH in these processing activities is derived from the purposes stated under point 2.  

5. To whom do we transmit your personal data?  
We transmit the personal data mentioned under point 1 to processors based within the European Union for the purposes stated under point 2. The processing there takes place on our behalf and according to our instructions. We have no intention of transferring your personal data to a third country.  

6. How do we secure your personal data?  
Ludwig Palm Verwaltung GmbH uses technical and organisational security measures to protect your personal data against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our security measures are continuously revised in accordance with technological developments.  

7. Are cookies being used on our website?  
When you visit our website, we use cookies. We would like to inform you below which cookies we use and how you can prevent our cookies from being set.  

The following cookies are important for the smooth operation and for certain services of our website:  


TS<pool_name>  

- This cookie ensures that the load generated by our users' requests is optimally distributed across our servers. This ensures the stability of the website.  
- Is deleted as soon as you close your browser 
 
SessionPersistence (CLIENTCONTEXT and PROFILEDATA)  

- These cookies allow us to store settings that you have selected during your visit to our website.  

- Is deleted when you clear your browser cache (or one year after your visit).  

You can configure your browser setting according to your preferences and thus decide which cookies you want to allow and which cookies you want to reject. We would like to point out that you may not be able to use all the functions of our website if you do not allow the use of cookies under point 7.1.  

8. To which rights are you entitled?  

You have certain rights under the General Data Protection Regulation:  

Right to information: the right to be informed about your personal data that is processed by us and about certain other information (such as that given in this privacy notice);

Right of rectification: If your personal data is inaccurate or incomplete, you have a right to rectification;  

Right to erasure: Based on the so-called "right to be forgotten", you can request the erasure of your personal data, unless there is a retention obligation. The right to erasure is not a right without exception. For example, we have the right to continue to process your personal data if such processing is necessary to comply with our legal obligations or to assert, exercise or defend legal claims;  

Right to restrict processing: this right includes restricting the use or way of use. This right is limited to specific cases and exists in particular when: (a) the data is inaccurate; (b) the processing is unlawful and you object to erasure; (c) we no longer need the data but you need the data to assert, exercise or defend legal claims. If processing is restricted, we may continue to hold the data but not use it. We keep a list of those who have exercised the right to restrict processing so that we can ensure this restriction;  

Right to data portability: this right implies that we transfer your personal data, where technically possible, in a structured, commonly used and machine-readable format for your own purposes;  

Right of objection: you may object to the processing of your personal data where it is processed on the basis of legitimate interests, in particular in the case of direct marketing;  

Right to be informed: you have the right to be informed in clear and plain language about how we process your personal data; and  

Right to revoke your consent: If you have given us your consent to process, you have the right to revoke your consent at any time. Such a withdrawal does not affect the lawfulness of the processing conducted on the basis of the consent until the revocation.  

Exercising these rights is free of charge for you. However, you will need to prove your identity with two factors. We will use reasonable efforts in accordance with our legal obligations to transfer, rectify or erase your personal data in our file systems.  

To exercise your rights, to make a complaint or to submit any other request, please contact us by e-mail or write to us. We will endeavour to respond to you within 30 days. You can find the contact details under point 10.  

If we receive a complaint, we will contact the person who made the complaint in order to investigate the complaint. If we cannot resolve a complaint immediately, we will cooperate with the authorities, in particular the data protection authorities, as necessary.  

If you are not satisfied with the handling of a complaint regarding your personal data, you can address your complaint to the competent data protection authority.  

9. Where can you raise a complaint?  
You have the opportunity to address a complaint to the contact details provided in this Privacy Policy or to a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged breach. You can also contact:  

10. Who is responsible for data processing and who can provide me with further information?  

Ludwig Palm Verwaltung GmbH  
Am Steinacher Kreuz 28 
90427 Nürnberg
Telefon: 0911/93 64 66-0
 
E-Mail: info@ludwig-palm.de

11. Data protection for minors  

This website is intended for persons who are at least 18 years old. We do not wish to collect personal data from persons under the age of 18.  

Persons under the age of 18 should therefore not submit any personal data on or through this website. If such a person submits personal data via this website, we will delete that data and will not process it further once we become aware that the person is a minor.          

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